Contact Ausek

I. Introduction to Vulnerability Disclosure

Dear Customers,

Thank you for your attention to the information security of our products. To further optimize your user experience, we sincerely invite you to participate in the security development of our products. If you discover any security vulnerabilities or potential risks in our product (Repeater), please submit the relevant information through the designated channel on this page. We will verify and remediate the issue in accordance with standardized procedures and provide you with progress updates.

We oppose any malicious acts such as damage, data theft, or service disruption by exploiting vulnerabilities;

We respect and protect the privacy and intellectual property rights of legitimate vulnerability disclosers;

We commit to providing a positive response to each valid vulnerability report and may offer gratitude or incentives as appropriate.

2. Information Organization Format for Submission

To improve the efficiency of vulnerability handling, please organize and submit your information in the following format:

Discloser's Basic Information (used for progress updates; strictly kept confidential):

Name / Alias: [Your real name or commonly used alias in the security community]

Contact Email: [Your regular email; it is recommended to use an encrypted email (e.g., ProtonMail) to protect privacy]

Please truthfully provide the product model, details of the vulnerability, and the circumstances under which the vulnerability occurs when submitting, so that we can better provide a solution.

(II) Submission Method

Please submit vulnerability reports through the following only official channel. Submissions via non-official channels may lead to information leakage or omission:
Official Vulnerability Disclosure Email: support@ourlifesmart.com

3. Our Commitments

We commit to confirming receipt of your vulnerability report to you within 7 days of receiving it.

We will complete vulnerability analysis, remediation, and patch release within a reasonable 90-day period.

4. (I) Discloser Protection

We commit to strictly keeping your personal information (name, email, phone number, etc.) confidential. Such information will only be used for vulnerability communication and will not be disclosed to any third party (except as required by laws and regulations).

For researchers who submit vulnerabilities in a legal and compliant manner, we will not hold them legally liable for "vulnerability verification activities" and will protect them from legal claims by third parties regarding such vulnerability disclosure.

If you discover any leakage of your personal information during the submission process, please contact [support@ourlifesmart.com] immediately. We will launch an investigation and take remedial measures within 24 hours.
 

(II) Legal Statement

If any researcher violates the "Vulnerability Disclosure Rules" on this page and exploits vulnerabilities to conduct malicious attacks (such as data theft, system damage, or extortion), we reserve the right to pursue their legal liability and cooperate with judicial authorities in investigations.

The final interpretation right of the vulnerability response process and other contents stated on this page shall belong to [Full Name of the Enterprise Owning the Official Website]. Any adjustments will be announced on this page 7 working days in advance.

All vulnerability disclosure activities on this platform must comply with relevant laws and regulations.

A Message to Vulnerability Disclosers

We sincerely appreciate your attention to and support for the information security of our company's products! The vulnerability reports you submit in a legal and compliant manner not only help us identify potential security risks in a timely manner but also provide key directions for system security hardening from a professional technical perspective.

Every careful verification you conduct and each detailed reproduction report you provide is an important force in safeguarding the data security and service stability for millions of users. At present, the vulnerability has been remediated and verified. We will continue to embrace security collaboration with an open attitude and look forward to working with you in the future to jointly build a stronger digital security barrier!